Privacy Policy
Last updated: 01/06/2025
1. Introduction
Welcome to Tizo Car Wash. This Privacy Policy explains how we (“Tizo”, “we”, “our”, “us”) collect, use, disclose, and safeguard your personal information when you visit our website and use our services.
2. Information We Collect
Personal Identifiable Information (PII): Name, email address, phone number, vehicle registration number, payment details, home or service address—collected when you book our services, create an account, or communicate with us.
Technical Information: IP address, browser type, device type, operating system, pages viewed, and browsing behavior—gathered through cookies and analytics tools.
3. How We Collect Information
Directly from You: When you book services, register an account, subscribe to newsletters, contact support, or provide feedback.
Automatically: Via cookies, web beacons, tracking pixels, and analytics tools when you visit our website.
From Third Parties (if applicable): If you log in via social media or payment services, we may receive basic account information from those providers.
4. How We Use Your Information
We may use your information to:
- Process and manage your bookings and payments.
- Communicate important updates, confirmations, reminders, and customer support.
- Improve and personalize our services, website, and offerings.
- Send marketing materials and promotional offers with your consent (you can opt out anytime).
- Comply with legal obligations or protect our rights.
5. Disclosure of Your Information
We do not sell your personal information. We may share information with:
- Service Providers: Companies that help us with payment processing, delivery, customer support, hosting, or marketing.
- Legal Authorities: If required by law or to protect our legal rights.
- Business Transfer: If Tizo Car Wash undergoes a merger, acquisition, or sale—your information may be transferred as part of that transaction.
6. Cookies and Tracking
We use cookies and similar tools to enhance your browsing experience, track usage patterns, and customize content. You can disable cookies in your browser settings, though some features may not work as intended without them.
7. Data Security
We use reasonable physical, technical, and administrative safeguards to protect your personal data. While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
8. Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.
9. Your Privacy Rights
Depending on your location, you may have rights such as accessing, correcting, deleting your personal data, or opting out of marketing. To exercise these rights, contact us at the details below.
10. Children's Privacy
Our services are not meant for individuals under 13 years of age. We do not knowingly collect personal information from minors. If we become aware of such data collection, we will delete it promptly.
11. Changes to This Policy
We may update this Policy from time to time. Changes take effect upon posting the revised version with a new “Last updated” date. We encourage you to review this page periodically.
12. Contact Us.
If you have any questions, concerns, or requests regarding these Privacy Policy, please reach out to us:
Email: tizocare@gmail.comAddress: Chavakkad, Thrissur, Kerala